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Customer Customer : +33 (0)4 67 71 58 60 
Customer service is open :

Monday to Friday 9AM to 1PM.

 
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Payment

How to use your store credit ?

If you have a Store Credit, you simply need to tick the box "use your Store Credit" which will be proposed when selecting the payment method.

Credit card payment

Dessus Dessous.fr websites accepts Carte Bleue, Visa, Mastercard, Carte Aurore, American Express and e-card.

The payment is done by PAYBOX. We do not keep any credit card numbers on our website.

When you confirm your order, we transfer all information to PAYBOX. Your credit card is charged the day that your order is shipped.

The processing of your order, the access to your personal information at www.dessus-dessous.fr is secure and encrypted by a SSL THAWTE SSL EV certificate.
If your card is declined, in the event that your account is fully provisioned, we recommend to repeat the operation. Nearly all the time, this error is due to improper entry of credit card numbers.

Payment by check

For a payment by check, please establish that your check is payable to:
DESSUS-DESSOUS
135, chemin du Cantadu
34400 LUNEL

The payment must be sent within 5 days. The orders paid by check will be processed after receipt of your payment.
For any further information, feel free to contact us at 04.67.71.58.60 from Monday to Friday 9AM to 1PM and 1:45PM to 5 PM

Dom Tom checks are not accepted

Payment in 3 times without extra fees

You have the possibility to pay your order in three times without any extra expenses for  a purchase of a minimum of € 150.00
In which, all you have to do is select payment by check upon placement of your order and then send us the three checks corresponding to the total amount of your command.
The first check is debited upon receipt, the second and third is cashed respectively at 30 and 60 days later.

Dom Tom checks are not accepted

Payment by wire transfer

The payment by bank transfer is to be established to the following bank account:
DESSUS-DESSOUS
BANQUE DUPUY DE PARSEVAL
CODE BANQUE 12939
GUICHET 00093
N° COMPTE 29304956725 – CLE RIB 94
IBAN : FR76 1293 9000 9329 3049 5672 594
Code BIC : BDUPFR2S

The orders paid by wire transfer will be processed only when the transfer is received.

For any further information, feel free to contact us at 04.67.71.58.60 from Monday to Friday 9AM to 1PM and 1:45PM to 5 PM