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FAQ Coupon

The Gift operations

You have received an offered gift within our purchase conditions, and you wish to make a return

In order to benefit from a refund of your order, we thank you to please return the gift corresponding to the purchase that you no longer wish to keep, except in case of a new order corresponding to the initial offer conditions.

Promo code : WELCOME

Enjoy 10€ offered of on your first order from 69 € purchase on all items, with the promo code welcome, valid only once. Code be entered on the payment page of our website. Offer not combinable with another offer.

What is a discount coupon?

A coupon, (also called Promotional code, discount coupon, reduced price coupon, etc) is offered by dessus-dessous.fr to obtain a discount, or a free shipping on our website dessus-dessous.fr

How can I receive promotional codes and vouchers?

To be notified first and enjoy exclusive offers, sign up to our newsletter.
You will be informed of the arrival of our latest collections of your favourite brands and also, you will receive our promotional codes.

How to use it to obtain a discount?

It's easy: insert this code into the corresponding box on the payment page when finalizing your purchase. The discount is automatically deducted.

Why my coupon doesn't work. How to fix that?

It's possible that in certain cases, it doesn't work. If that happens,

  • check the expiration date 
  • check you have not already used it 
  • check you have correctly copied the code number (capital, spaces, accents etc)

If the problem persists, please report it via the "contact" page or by calling us on +33 4 67 71 58 60