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Customer Customer : +33 (0)4 67 71 58 60 
Customer service is open :
Monday to Friday 9AM to 5PM.
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VAT exempt (outside EU)

› I am a non-EU resident, what are my advantages?
› How does the tax-free payment work?
› How do you ship out of European Union?

I am a non-E.U resident, what are my advantages?

If your residence is:

  • In a country out of the EU, 
  • In a French Overseas Department : Guyana, Reunion, Guadeloupe, Martinique, Mayotte
  • In a French Overseas Territory: Saint-Pierre et Miquelon, Saint-Barthélemy, Saint-Martin, Wallis et Futuna or Polynésie française.

You will be able to benefit of Tax-Free Prices on our whole web site www.dessus-dessous.fr.  Please note that the VAT rate is 20%, and that all our prices on our web site are VAT included.

How does the tax-free payment work?

Once you have placed your order, and filled in the delivery address information , the price will automatically appear tax-free
If you have any question, do not hesitate to contact us by phone at 33/(0)4 67 71 58 60 or through our contact page.

European Union residents place their orders with French VAT (Germany, Austria, Belgium, Bulgaria, Cuyprus, Croatia, Denmark, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech Republic, Romania, United Kingdom, Slovakia, Slovenia and Sweden).

How do you ship out of European Union?

As an exporter outside of the European Union, the items are charged without VAT by Dessus Dessous (20% saving). You will have to cover any specific taxes upon delivery of your parcel.  

Shipments to French Overseas Departments or Territories:

Shipments to French Overseas Departments or Territories are charged without VAT by Dessus-Dessous (20% saving). You will have to cover any specific taxes upon delivery of your parcel.