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Customer Customer : +33 (0)4 67 71 58 60 
Customer service is open :
Monday to Friday 9AM to 5PM.
 Contact us by mail

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Methods of Payment

Dessus Dessous accepts different payment methods. Please note that our web site is 100% secure.

› Which payment methods are offered?
› How to pay with a credit note?
› Is it possible to pay in 3 installments free of charge?
› How to pay with a gift card?

Which payment methods are offered?

Credit / Debit Card

Our web site www.dessus-dessous.com accepts payments from: Carte Bleue, Visa, Mastercard, Carte Aurore, American Express and e-card.

Dessus Dessous collaborates with the payment system named PAYBOX. The order form and your personal data on www.dessus-dessous.fr are secured and crypted by THAWTE SSL EV.
If your payment is declined without reason (while your account is provisioned normally), we will invite you to renew the transaction. You may have made a typo in your credit card information.
The amount of your order will be charged when your order is ready to be shipped (for French credit cards only). If you use a foreign credit card, it will be charged upon placement of your order.

Payment by check

You may choose to pay your order by check.
Please think to write in the name of Dessus Dessous. Please indicate your order number on the back of your check, and send it to:
MCSH
135, chemin du Cantadù
34400 LUNEL

Your payment must be sent within 5 days following your order.
The orders paid by check are processed upon receipt of the payment.

For more information, please do not hesitate to contact us at 33 (0)4.67.71.58.60.
International and French Overseas Departments or Territorial checks are not accepted.

Payment by bank transfer  

If you choose to pay by bank transfer, please send your payment to:

DESSUS-DESSOUS
BANQUE DUPUY DE PARSEVAL
BANK CODE 12939
SORT CODE 00093
ACCOUNT # 29304956725 –RIB KEY 94
IBAN: FR76 1293 9000 9329 3049 5672 594
BANK IDENTIFIER CODE (BIC): BDUPFR2S

Orders paid by bank transfer are processed upon receipt of the payment. Your transfer needs to be issued within 5 days following placement of your order.

How to pay with a credit note?

It is very easy to use a credit note. If you have a credit note and wish to use it, simply check the box “ Use your credit” (Utiliser l’avoir de la boutique ) on the payment page when placing your next order.

Is it possible to pay in 3 installments free of charge?

You have the possibility to pay in 3 installments free of charge from €150 of purchase.
Simply choose payment by check when you place your order and send us the 3 checks corresponding to the total amount of your order. The first check is cashed upon its receipt, the second 30 days later, and the third 60 days later.
International and French Overseas Departments or Territorial checks are not accepted.

How to pay with a gift card?

When you have placed your items in your basket, enter the your gift card code in the “Gift Card” (Carte cadeau) window and click on “Apply” (Appliquer). If there is a balance in your favor, it will be updated.